Location – located at Level 1
Our Information Counter is conveniently located on Level 1 where the friendly staff can assist you with store directions, lost property, kiddy carts, free wheelchair and kiddie ride, gift wrapping and local transport information.
- Lost and Found
Get immediate assistance in case of lost, missing or misplaced items at the mall.
- Seasonal gift wrapping services
Information Counter Get complimentary gift boxes and bags for all your purchases from the mall by simply presenting your proof of purchase.
- Kid’s Trolley
Information Counter Let your toddle ride with sibling on the attachable toddler wheelie / Get a stroller for your child so that he or she won’t be tired from the long hours of shopping.
Touch screen directories
Location – located at all Levels
Touch screen directories are also found around the mall so that you can search for any store or facility.
Location – Inside Ocean Supercenter – located at Level 1
Our currency service offers competitive exchange rates and low fees every day without leave the Center.
Location – located at level 1
CB / UAB ( level 1)
AGD ( level 2)
AYA ( level 3 )
Location – 44B – located at level 2
Location – located at level 3
For your family’s convenience, baby changing facility is available at the Level 3.
Location – located at all Level
There are washrooms located on each floor of the Center
Taxi Counter / Taxi Pick Up Zone
Location – Entrance
The Centre has a taxi rank in close proximity the Mall entrance. Should you require a taxi please visit our friendly staff at the Oway counter and they will happily call one for you.
Location – Basement 1
City Mall St john has over 200 car bays of which these are undercover.